Frequently Asked Questions
Why is all my soda flat?
Check that there is ice in the ice bins/cold plate. Without ice, the pop will taste flat. There should be about 6” of ice on your cold plate.
Make sure the carbonator on the soda rack is plugged in and the outlet is working.
Make sure all valves are open on the CO2 tank and that you have gas.
If you switch to a new tank, you will need to run about 5 full pitchers of club soda. This will purge the system and give you fresh bubbly soda.It’s possible that the soda water to syrup ratio is off and the equipment needs to be re-brixed. This requires service. Call Detroit’s top soda syrup and soda dispenser supplier and maintenance experts.
Why is no syrup coming out?
Check syrup box and replace if empty. Check syrup box connection.
Make sure all valves are open on the CO2 tank.
Check regulator on soda rack (0-100 psi reg). Make sure it’s open and reads 50-65 psi.
Make sure soda machine is on and that the outlet is working.
Make sure the ice bin where the cold plate is has 6” of ice.
Why does my soda taste funny?
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Why is only air coming out of my soda gun?
Make sure your carbonator is plugged in and that the outlet is working. If outlet is working, service is required.
Why is one of my pumps making noise?
You likely have an empty box hooked up. If you don’t have an empty box, try disconnecting and reconnecting the box.
If the pump is still running, disconnect the gas line. Otherwise, it’ll keep running and you’ll run out of CO2.
Why is no water coming out?
Check water shut off. Was a plumber there recently?
Check cold plate and make sure it isn’t frozen and has proper ice coverage.
Why is my soda gun leaking?
Is it oozing from under the button plate while button is depressed? The stem O-ring is likely broken or worn out and will need to be replaced.
Does it leak or drip out of the nozzle? The cork O-ring or molded valve is broken or worn out. The O-ring will need to be replaced or the entire valve with a new molded valve system.
Does it leak around the bottom plate? The hat O-ring has likely failed and will need to be replaced.
Why is my soda bag leaking at the bib rack?
Check syrup box connections. Is one not fully connected? Is there debris causing a connection to fail?
Check the boxes and bags inside for a hole.
Help! Why is my CO2 alarm going off?
Open any windows and doors in the area to allow the gas to escape, evacuate the area and call for service immediately. Detroit’s leading draft beer equipment supplier and maintenance crew is at your service.